Terms of Service

Acceptance of Terms

By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you and Britain Equipment. Your continued use of our services after any modifications to these Terms constitutes acceptance of the modified Terms.

Eligibility and Account Registration

Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our services under applicable laws
• Provide accurate and complete information when requested

Account Registration

Some features of our services may require account registration. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorised use of your account
• Accept responsibility for all activities under your account

Products and Services

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However:

• Product information may contain technical inaccuracies or typographical errors
• We reserve the right to correct errors and update information without notice
• Actual product colours may vary due to monitor settings and lighting conditions
• Product availability is subject to change without notice

Pricing and Payment

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to:

• Change prices at any time without prior notice
• Correct pricing errors, even after an order is placed
• Refuse or cancel orders with incorrect pricing
• Require additional verification for large orders

Order Processing

When you place an order:

• You make an offer to purchase the products at the listed price
• We reserve the right to accept or decline your order
• Order confirmation does not guarantee product availability
• We may require additional verification before processing payment

Delivery and Installation

Delivery Terms

For products requiring delivery:

• Delivery timeframes are estimates and not guaranteed
• You must provide accurate delivery information
• Someone must be available to receive the delivery
• We are not responsible for delays due to circumstances beyond our control
• Risk of loss transfers to you upon delivery

Installation Services

Where installation services are provided:

• Installation appointments must be scheduled in advance
• You must provide suitable access and working conditions
• Additional charges may apply for complex installations
• You are responsible for ensuring adequate power and connectivity
• Installation warranty terms are provided separately

Returns and Refunds

Return Policy

You may return products within 30 days of delivery, subject to:

• Products must be in original condition and packaging
• Custom or personalised products cannot be returned
• Software and digital products cannot be returned once activated
• Return shipping costs are your responsibility unless the return is due to our error
• A restocking fee may apply to certain products

Refund Processing

Approved refunds will be processed:

• To the original payment method within 5-10 business days
• Less any applicable restocking or processing fees
• After we receive and inspect the returned products
• Subject to our quality control and verification process

Warranties and Disclaimers

Product Warranties

Product warranties are provided by manufacturers and subject to their terms and conditions. We:

• Facilitate warranty claims but do not provide manufacturer warranties
• May provide additional service warranties for installation and support
• Disclaim all warranties beyond those expressly stated
• Do not warrant compatibility with your specific requirements

Website and Service Disclaimers

Our website and services are provided "as is" without warranties of any kind. We disclaim:

• Warranties of merchantability, fitness for purpose, and non-infringement
• Guarantees of uninterrupted or error-free service
• Responsibility for third-party content or services
• Accuracy or completeness of information on our website

Prohibited Uses

You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

Illegal Activities

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Engaging in fraudulent or deceptive practices
• Money laundering or terrorist financing

Technical Violations

• Attempting to gain unauthorised access to our systems
• Introducing viruses, malware, or harmful code
• Overloading our servers or network infrastructure
• Reverse engineering or copying our website or services

Content Violations

• Posting offensive, defamatory, or inappropriate content
• Spam, chain letters, or unsolicited communications
• False or misleading information
• Content that violates others' privacy or rights

Intellectual Property

Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorisation
• Create derivative works based on our content
• Remove copyright or other proprietary notices

User-Generated Content

If you submit content to our website (reviews, comments, etc.), you grant us:

• A non-exclusive, royalty-free licence to use, modify, and display your content
• The right to remove content that violates our guidelines
• Permission to use your content for marketing and promotional purposes

Limitation of Liability

To the maximum extent permitted by law, Britain Equipment shall not be liable for:

Direct Damages

• Any amount exceeding the total amount paid by you for the specific product or service
• Damages resulting from your use or inability to use our services
• Errors, mistakes, or inaccuracies in content
• Unauthorised access to your personal information

Indirect Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or operational delays
• Costs of substitute goods or services

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or other acts of God
• Government actions, regulations, or restrictions
• Labour disputes, strikes, or supply chain disruptions
• Technical failures or cyber attacks

Indemnification

You agree to indemnify, defend, and hold harmless Britain Equipment, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our website and services
• Your violation of these Terms
• Your infringement of any third-party rights
• Any content you submit or transmit through our services
• Your negligent or wrongful conduct

Dispute Resolution

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Alternative Dispute Resolution

Before pursuing legal action, we encourage you to contact us to resolve any disputes informally. We may also offer mediation or arbitration services for certain types of disputes.

Termination

We may terminate or suspend your access to our services at any time, with or without cause, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• Risk to our systems or other users

Upon termination:

• Your right to use our services immediately ceases
• We may delete your account and associated data
• Surviving provisions of these Terms remain in effect
• You remain liable for any outstanding obligations

Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last updated" date at the top of this page
• Material changes will be communicated via email or website notice
• Your continued use constitutes acceptance of the modified Terms
• If you disagree with changes, you must stop using our services

Miscellaneous

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Britain Equipment.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations at any time.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.

Contact Information

If you have questions about these Terms of Service, please contact us: